Privacy Policy

Borderless Talent Hub ("we", "us" or "our") provides recruitment, talent sourcing, remote staffing, payroll support, compliance support, employer-of-record coordination, and related business services through https://borderlesstalenthub.com and related communications. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the rights individuals may have under applicable data protection law.

Who this policy applies to

This policy applies to website visitors, prospective clients, client contacts, candidates, contractors, referees, suppliers, and any other individuals whose personal data we handle in connection with our services.

Personal data we may collect

• Identity and contact details, such as your name, business email address, phone number, job title, company, and country.
• Candidate and worker information, such as CVs, employment history, qualifications, compensation expectations, location, right-to-work details, references, interview notes, and onboarding information.
• Client and supplier information, such as billing contacts, contract contacts, service requirements, and communications.
• Technical and usage information, such as IP address, browser type, pages visited, referring source, device information, and cookie or analytics data.
• Marketing and communications preferences, including your preferences regarding newsletters, downloadable resources, and other updates.
• Any information you choose to provide when contacting us, booking a meeting, completing a form, or corresponding with us.

How we collect personal data

• Directly from you when you submit a contact form, apply for a role, send us a CV, subscribe to updates, or otherwise communicate with us.
• From clients or hiring partners where they ask us to assess or contact potential candidates.
• From referees, recruitment platforms, professional profiles, and publicly available business sources where permitted by law.
• Automatically through cookies, analytics tools, and server logs when you browse the website.

How we use personal data

• To respond to enquiries and manage relationships with clients, candidates, and suppliers.
• To source, assess, introduce, place, onboard, and support candidates and contractors.
• To provide staffing, payroll, compliance, employer-of-record, and related managed services.
• To improve our website, content, and service delivery.
• To maintain records, comply with legal obligations, prevent misuse, and protect our business.
• To send service communications and, where lawful, relevant marketing communications.

Lawful bases we rely on

Depending on the context, we process personal data because:

• processing is necessary for our legitimate interests, such as running and improving our services, recruiting candidates, managing client relationships, and preventing fraud;
• processing is necessary to take steps at your request before entering into a contract, or to perform a contract;
• processing is necessary to comply with a legal obligation;
• you have given consent, where consent is the appropriate lawful basis; or
• another lawful basis under applicable law applies.

Who we may share personal data with

• clients, prospects, and hiring partners where relevant to candidate search, evaluation, placement, or service delivery;
• technology, hosting, analytics, communication, document-signing, CRM, payroll, compliance, and professional service providers acting on our instructions or as independent controllers where appropriate;
• banks, payment processors, auditors, insurers, legal advisers, and regulators; and
• courts, public authorities, or law enforcement where disclosure is legally required or reasonably necessary to establish, exercise, or defend legal claims.

International transfers

Some of our service providers, clients, or talent operations may involve transfers of personal data outside the UK or EEA. Where required, we use an appropriate transfer mechanism and safeguards, such as adequacy decisions, standard contractual clauses, the UK addendum, or other recognised measures.

Retention

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including to satisfy legal, regulatory, accounting, reporting, and dispute-resolution requirements. Retention periods may differ depending on whether you are a website visitor, candidate, client, worker, or supplier. When data is no longer needed, we delete it, anonymise it, or securely archive it in line with our retention practices.

Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, misuse, loss, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights

You may have rights to request access to your personal data, correction of inaccurate data, deletion, restriction of processing, objection to processing, portability of certain data, and withdrawal of consent where consent is the lawful basis. More detail is provided on our GDPR Data Rights page.

Marketing

Where required by law, we will ask for consent before sending certain marketing communications. You can opt out at any time by using the unsubscribe link in an email or by contacting us at info@borderlesstalenthub.com.

Children

Our website and services are intended for business users and adults seeking employment or staffing services. They are not directed at children.

Third-party websites

Our website may link to other websites or services that we do not control. Their privacy practices are governed by their own policies.

How to contact us or complain

If you have a privacy question or would like to exercise a right, contact us at info@borderlesstalenthub.com. If you are in the UK and remain unhappy, you can complain to the Information Commissioner’s Office. The ICO says organisations should provide a privacy notice explaining what they do with personal data and people’s rights. It also says privacy notices should explain how people can complain.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated date.